Refund Policy

At stagetimercontrol.com, we strive to provide a reliable and high-quality digital service. Please read this Refund Policy carefully before purchasing any subscription or paid service.

stagetimercontrol.com is owned and operated by iTechOza Technologies. Throughout this Refund Policy, references to "we", "us", or "our" refer to iTechOza Technologies, the parent company of stagetimercontrol.com.

1. Digital Services

StageTimerControl provides digital software and online subscription services. Since our products are delivered electronically, refunds are subject to the conditions outlined below.

2. Refund Eligibility

You may be eligible for a refund if:

• You were charged more than once for the same subscription due to a billing error.
• You were charged incorrectly because of a technical issue on our side.
• The service cannot be provided due to a verified technical problem that we are unable to resolve within a reasonable timeframe.

3. Non-Refundable Situations

Refunds will generally not be issued for:

• Change of mind after purchase.
• Failure to use the service after purchasing a subscription.
• Accidental purchases made by the user.
• Subscription periods that have already been used, either partially or fully.
• Issues caused by the user's device, internet connection, or third-party services outside our control.

4. Subscription Cancellation

You may cancel your subscription at any time. Cancellation will prevent future billing but does not automatically entitle you to a refund for the current billing period unless otherwise required by applicable law.

5. Refund Request Process

To request a refund, please contact us within 7 days of the original purchase. Include the following information:

• Your name
• Email address used for the purchase
• Order or transaction ID
• Reason for requesting the refund

6. Refund Processing

Approved refunds will be processed using the original payment method whenever possible. Processing times may vary depending on your payment provider and may take between 5–10 business days.

7. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Any updates will be posted on this page with the revised effective date.

8. Contact Us

If you have any questions regarding this Refund Policy or wish to request a refund, please contact us:

• Email: support@stagetimercontrol.com
• Website: www.stagetimercontrol.com